The City of Brownsville has partnered with Accela Inc., a cloud-based platform of government software solutions, to deliver powerful e-government services. This partnership aims to make it easier for businesses to conduct transactions with the city and provide valuable information about the community while enhancing efficiency, convenience, and interactivity in interactions.
“The collaboration with Accela Inc. benefits Brownsville by attracting capital investment to the city. When out-of-town corporations consider investing in Brownsville, they are already familiar with the city's codes and permitting process through Accela's platform, creating a welcoming environment for investment,” said Rick Vasquez, director of Planning and Development for the City of Brownsville.
To access the services provided by the city, businesses are required to register and create a user account. Initially, business owners can view information, get questions answered, and have limited services as anonymous users. However, registering and creating an account allows them to unlock the full range of services available.
Recently, the city organized a training workshop for business owners, providing assistance on how to use the Accela system effectively. The aim is to familiarize business owners with the platform, enabling them to streamline their interactions with the city without the need for physical visits to city offices or constant emailing of individual departments.
One business owner, Leslie Lazama, whose father owns Lez Construction, attended an Accela training session and highlighted the benefits of the system. By logging in and submitting paperwork through Accela, they receive real-time updates on the processing status, thereby speeding up the overall process.
Accela provides a unified suite of cloud solutions trusted by governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 300 million citizens worldwide benefit from Accela’s government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security.